Cancellation Policy for My Homeschool Village:
Thank you for choosing My Homeschool Village to be a part of your educational journey! We are thrilled to embark on this adventure with you and your children. Please take a moment to review our cancellation policy outlined below.
1. One-Year Commitment: When purchasing our program, whether you choose to pay in full at the time of purchase or opt for our 10-month payment plan, you are committing to a one-year membership with My Homeschool Village.
2. Refund Policy: We want you to feel confident about your decision to join us. Within the first 14 days after your purchase, you have the option to request a full refund. Please contact our customer support team at support@myhomeschoolvillage.com to initiate the refund process. We will process your refund promptly and without any questions asked.
3. Chromebook Distribution: After the initial 14-day refund period, our team will start the process of shipping Chromebooks to each enrolled child in your family. Please note that these Chromebooks are essential for accessing our interactive online curriculum and learning resources.
4. Withdrawal After 14 Days: In the event that you decide to withdraw from the program after the initial 14-day refund period, please note that we are unable to issue a refund for the remaining months of the one-year commitment. We encourage you to continue exploring the vast educational benefits offered by My Homeschool Village during the remainder of your membership.
5. Flexibility: We understand that circumstances may change, and we strive to be understanding and supportive. If you encounter exceptional circumstances, please reach out to our customer support team at support@myhomeschoolvillage.com. We will do our best to work with you and find an appropriate solution.
6. Program Completion: At the end of the one-year commitment, you will have the option to renew your membership for another year or explore other educational opportunities for your children.
We hope this policy provides clarity and assurance regarding your enrollment with My Homeschool Village. Our team is committed to creating an enriching and fulfilling learning experience for your children throughout their journey with us. Should you have any questions or require further assistance, please don't hesitate to contact our customer support team.
Thank you for choosing My Homeschool Village, and we look forward to an inspiring and transformative year ahead! 🌟📚🎉
SUPPORT@MYHOMESCHOOLVILLAGE.COM
Shipping and Returns Policy
Thank you for shopping with My Homeschool Village LLC ("we", "us", "our"). We want you to be completely satisfied with your purchase. Please read the following policies regarding shipping and returns:
Shipping
We strive to process and ship orders as quickly as possible. Orders are typically shipped within 1-3 business days of purchase. We use standard shipping services and delivery times vary depending on your location. You will receive a confirmation email with tracking information once your order has shipped.
Returns
If you are not completely satisfied with your purchase, we offer a 14-day money back guarantee. To be eligible for a refund, you must email us at support@myhomeschoolvillage.com within 14 days of purchase to request cancellation. You may cancel your order at any time.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You are responsible for the cost of return shipping.
Membership Fees
In addition to our standard shipping and return policy, we also offer a money back guarantee on membership fees. If you are not satisfied with your membership within the first 14 days of purchase, you may cancel your membership and receive a full refund. To request cancellation, please email us at SUPPORT@MYHOMESCHOOLVILLAGE.COM .
Once we receive your cancellation request, we will process your refund within a reasonable amount of time.
If you have any questions or concerns about our shipping, returns, or membership policies, please contact us at support@myhomeschoolvillage.com